【Staff Interview】 The Moisturising Routine I Found After Years of Struggling With Dry Skin
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EARTHCARE STAFF INTERVIEW
Meet Kanon from Earthcare
The Moisturising Routine I Found After Years of Struggling With Dry Skin
Kanon currently works as an intern at Earthcare as part of the SP Team.
Her main role is creating and managing advertisements for people who are concerned about dry, rough hands.
She has been working at Earthcare for around 1.5 years, making her one of the longest-serving interns currently on the team.
And next year, she will be joining Earthcare not as an intern, but as a full-time employee.
Kanon had already been interested in the cosmetics industry before joining Earthcare.
So how did she first discover the company, and what made her decide that this was somewhere she wanted to continue working?
We spoke with her about her work, the dryness she had struggled with for years, and Aquatect Gel, which has now become part of her everyday routine.
FINDING HER CAREER PATH
“You Don’t Really Know What a Job Is Like Until You Actually Do It”
Kanon studies biological sciences at university.
She had originally been interested in careers related to research and development, including work in the cosmetics industry.
But around the winter of her 2nd year at university, she started thinking more seriously about her future.
Should I continue on to graduate school?
Should I start working after university?
And what kinds of jobs were actually out there?
That was when she discovered the idea of a long-term internship.
Kanon:
“With a short internship that only lasts around 3 days, you don’t really get to understand what the actual job is like. But with a long-term internship, you can work alongside employees and see what they really do every day. I remember thinking, ‘That sounds really good.’”
She began searching for long-term internships in the Kansai area.
That was how she found Earthcare.
WHY EARTHCARE
A Cosmetics Company — and a Website That Spoke Directly to Interns
One reason Earthcare caught Kanon’s attention was simple: it was a cosmetics company, an industry she was already interested in.
But there was something else that stood out.
Earthcare’s website had a dedicated page introducing the internship programme.
Kanon:
“There weren’t many companies that had created such a detailed page specifically for interns.”
The page also explained that interns would not simply be given small administrative tasks.
They would be trusted with real work.
Kanon:
“I thought it might be a good first step toward preparing for my future career.”
So she applied.
Apart from part-time jobs, it was her first experience with a formal job interview.
Kanon:
“It was my first time wearing a recruitment suit to an interview, and I honestly had no idea what I was doing,” she laughs. “I didn’t come out of it thinking, ‘That went really well,’ either.”
That slightly nervous beginning became the start of Kanon’s internship at Earthcare.
AN UNEXPECTED OFFER
After Around 3 Months, She Was Asked: “Would You Like to Join Us Full-Time?”
Around 3 months after starting her internship, Kanon was asked whether she would consider joining Earthcare as a full-time employee.
The timing surprised her.
Kanon:
“At that point, I was still being taught how to do a lot of things. I didn’t feel like I was really contributing much to the company yet.”
She was also just about to begin thinking seriously about job hunting.
She certainly had not expected to be considering a future employer so early.
Rather than deciding immediately, she asked for some time to think.
And while she was considering her options, she found herself thinking again about one of the things she valued most at Earthcare: the people she worked with.
WHY SHE CHOSE EARTHCARE
“It’s Rare to Find a Workplace With People You Truly Respect”
“There’s something about this person that I really admire.”
“I want to learn how to think more like that.”
Being able to work close to people who made her feel that way became an important factor in Kanon’s decision.
Kanon:
“I was really impressed by the working environment from the moment I joined. I thought, ‘It’s actually pretty rare to find a workplace where there are people you genuinely respect.’”
There was another important reason too:
The products.
After joining Earthcare, Kanon began using Aquatect Gel herself.
She was not only learning how and why the company developed its products.
She was also experiencing them as a customer.
Kanon:
“If I had used the product myself and didn’t genuinely think it was good, I don’t think I would have felt confident spending the next several decades selling it.”
01 Being able to work with people she respects
02 Being able to genuinely stand behind a product she uses herself
Those became major reasons why she decided to join Earthcare full-time.
WHAT SHE LOVES MOST
Her Favourite Thing About Earthcare Is Still “the People”
When we asked Kanon what she likes most about Earthcare, her first answer was, once again, the people.
Kanon:
“I’ve thought this ever since I joined, but I honestly feel like it would be difficult to find many workplaces like this, even if you searched all across Japan. I still think that while I’m working here now.”
Even as an intern, she has an opportunity to speak directly with the company president once a month.
Kanon:
“You don’t often get the chance to speak directly with a company president. He sees things from a completely different perspective from me, so I often find myself thinking, ‘I never would have looked at it that way.’”
During the interview, Kanon also described the staff as “very human.”
Because Earthcare is a relatively small company, each person’s personality is easy to see.
That individuality is another part of what she enjoys about working here.
HER DRYNESS CONCERNS
She Had Struggled With Severe Dryness Since High School
From here, we asked Kanon about her experience not just as an Earthcare intern, but as an Aquatect Gel user.
She began using Aquatect Gel after joining the company.
Before that, she had been using commercially available toner and emulsion.
But dryness had been a concern for her since high school.
The time she found particularly uncomfortable was just after bathing.
Kanon:
“My skin would already feel so dry and uncomfortable in the short time between getting out of the bath and applying skincare. Sometimes it even felt itchy.”
✓ She tried applying toner several times.
✓ She tried using more emulsion.
✓ She switched to different products.
But even after applying skincare at night, she would sometimes start feeling dry again by the time she went to bed.
Kanon:
“Even after applying products, within around 5 minutes my skin would already look and feel matte again. It was nothing like the slightly dewy look I have now.”
The dryness also affected her makeup.
Liquid foundation did not always apply smoothly, and as time passed, it could sometimes appear cracked or uneven.
DRY HANDS SINCE CHILDHOOD
Her Hands Had Been Dry Since Elementary School
Her face was not the only area affected by dryness.
Kanon says her hands had been prone to dryness since elementary school.
Kanon:
“The skin around here would crack badly enough to bleed.”
At the time, she carried an ointment prescribed by a dermatologist in her pocket and would even apply it during class.
For around 2–3 years, looking after her hands became part of her daily routine.
That experience naturally created a habit of trying not to let her hands become too dry.
Even now, she tries to moisturise after washing her hands.
That is also why she keeps Aquatect Gel on her desk at the office.
HER FIRST AQUATECT GEL
Her First Impression of Aquatect Gel
Kanon started using Aquatect Gel soon after joining Earthcare.
When she first used the recommended amount, the texture surprised her a little.
Kanon:
“My first thought was, ‘This is actually quite sticky,’” she laughs.
But by that same evening, she noticed something different from her previous routine.
Before using Aquatect Gel, even if she applied toner and emulsion after bathing, she often felt dry again by bedtime.
Kanon:
“On the day I used Aquatect Gel, I didn’t feel that same dryness when I went to bed. I didn’t really think about it again until the next morning.”
That made her feel, even after the first use, that it might be different from what she had been using before.
After using it for around 1 month, she also felt that dryness during the daytime bothered her less often, and that applying foundation had become easier for her.
FINDING THE RIGHT AMOUNT
She Found the Right Amount by Testing What Worked for Her Skin
Today, Kanon uses around 1 cherry-sized amount of Aquatect Gel on her face in both the morning and evening.
But that was not the amount she started with.
At first, she used around 1.5–2 cherry-sized amounts.
Then she gradually reduced the amount while paying attention to her skin.
“How little can I use without starting to feel dry during the day?”
Kanon:
“I don’t think using a generous amount is a bad thing, but in the morning I also need to put on makeup afterwards. So I kept adjusting the amount until I found something that was comfortable to use while still keeping my skin from feeling dry. For me, that ended up being around 1 cherry-sized amount.”
Rather than assuming that the same amount would work forever, she paid attention to her own skin and adjusted accordingly.
After using Aquatect Gel for more than 1 year, this has become the routine that works best for her.
AQUATECT GEL EVERYWHERE
At Home for Her Body, at Work for Her Hands, and a Small One When She Goes Out
Kanon uses different sizes of Aquatect Gel depending on where she is.
At home
She uses the 250g size on both her face and body.
At work
She keeps Aquatect Gel on her desk and uses it on her hands after washing them.
When she goes out
She keeps a smaller size in her pouch.
During winter, when she tends to notice dryness across her body more easily, she naturally uses more.
Kanon:
“It’s basically always next to me,” she laughs.
Even a small comment like that shows just how naturally Aquatect Gel has become part of her daily life.
WHAT SHE LIKES MOST
What Does She Like Most? “The Formula Feels Focused on What’s Needed”
When we asked Kanon what she likes most about Aquatect Gel, she thought for a moment before answering.
“I like that the formula feels focused on what’s needed.”
Rather than wanting a product filled with as many different features as possible, she likes the idea of a formula designed around a clear purpose: moisturising.
For Kanon, that approach also makes the product easier to feel comfortable using every day.
Kanon:
“Because it’s something I put on my skin, I like the idea of keeping the formula focused rather than adding more than necessary.”
Kanon is both someone who uses the product herself and someone whose job involves communicating it to customers through advertising.
That is why being able to personally think, “This is something I can recommend,” matters so much to her.
KANON'S MESSAGE
“Give It a Little Time Before You Decide”
Finally, we asked Kanon what she would say to customers who are unsure whether to continue using Aquatect Gel or Double Cleansing Gel.
Kanon:
“I think it’s something really special that customers in Singapore discover a product from a Japanese company and then actually decide to order it from overseas.
I know there can be concerns about the price, the time it takes for the product to arrive, and simply ordering skincare from another country.
So when someone still chooses our products, I imagine they may have already spent a lot of time thinking about their dryness or other skin concerns and searching for something that might suit them.”
That is why Kanon hopes customers will not always judge a product only from the very beginning.
She encourages people to give themselves a little time to observe how their own skin feels.
Kanon:
“I don’t think you can learn everything about your skin just from using the
Trial Set.
If the product feels comfortable on your skin, I think around 3 months can be a useful period to keep using it while paying attention to how your skin feels.”
Of course, skincare experience and skin condition vary from person to person.
Kanon also says she does not want customers to feel that they have to figure everything out by themselves.
Kanon:
“For us, our relationship with a customer doesn’t end when we send out the product. We want to support each person as they try to maintain healthy, comfortable skin.
Whether it’s about how to use the product, your skincare routine, or simply something that makes you wonder, ‘What should I do about this?’ — even if it seems like a very small question, I hope you’ll feel comfortable contacting us.
Our whole team will listen and think it through with you.”
Because Kanon has personally dealt with dryness for many years and has continued using the products herself, her message feels particularly grounded:
Give your skin some time, pay attention to how it feels, and ask for help when you need it.
Kanon originally started her long-term internship because she wanted to learn more about what working in the cosmetics industry was really like.
What she found at Earthcare was a group of people she could respect — and products she felt comfortable using and standing behind herself.
Today, she is both a customer who uses the products every day and someone who communicates their value through advertising.
“I want to share products that I genuinely believe in.”
Listening to Kanon, that straightforward attitude seems to shape both the way she works and the way she approaches skincare.
We hope her experience gives you a useful perspective as you think about your own skincare routine.
*This article introduces a staff member’s personal skincare routine and experience. Product experience and skin condition vary from person to person.
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