Act on Specified Commercial Transactions

Seller Information

  • Company Name: Earthcare Inc.
  • Sales Manager: Tatsuya Inoue
  • Address: 2-21-5, Kami-Shinden, Toyonaka City, Osaka Prefecture, 560-0085, Japan
  • Phone Number: 080-5572-8733
  • Email Address: support@earthcare-asia.com
  • Website Name: Earthcare Asia
  • Website URL: https://earthcare-asia.com/collections/all

Product Pricing

  • Please refer to individual product pages for pricing information.

Product Quantity

  • Please refer to individual product pages for quantity information.

Additional Fees

  • Shipping and handling fees are free of charge. However, if your purchase totals SG$400 or more, you may be charged with a Goods and Services Tax (GST) of 7% by the delivery service provider, as mandated by the Inland Revenue Authority of Singapore (IRAS). Please check with your country’s customs office for more details and recognize possible additional charges prior to bidding or purchasing.

Payment Methods

  • All major credit/debit cards (American Express, Visa, JCB, MasterCard)
  • Apple Pay
  • Google Pay
  • Shop Pay
  • PayPal
  • Cash on delivery is not accepted as a valid payment method.

Subscription Orders

  • Subscription orders are available for all products (excluding trial sets). Subscribers have the option to receive products every 1, 2, or 3 months.
  • Subscription orders are automatically renewed and processed according to the selected delivery interval. The payment method will be automatically charged upon each renewal, and the products will be delivered without the need to place an order manually.
  • For more details regarding subscription orders, click here

Inquiries and Complaints

  • If you have any questions or concerns regarding our Shipping and Delivery Policy, please contact us at support@earthcare-asia.com or via Whatsapp at +81 80-5572-8733.

Returns and Refunds

Reselling Policy

  • Reselling (secondary sales) of purchased products, whether unused or unopened, is strictly prohibited. We also refuse to sell products to customers intending to resell them.
  • Reselling refers to the act of selling our products to an unspecified number of people by any party other than our company, regardless of whether the seller is a business or an individual.
  • Please refrain from buying and selling our products on flea market apps (such as Mercari, Rakuma, etc.), online auction sites, or using purchasing services.
  • Products purchased from sources other than our official shop, such as internet auctions or flea market apps (Mercari, Rakuma, etc.), are considered resold items.
  • We cannot guarantee the safety and quality of resold products due to unknown storage conditions, and we cannot take any responsibility for their quality.
For your safety, we strongly discourage purchasing resold products. Please avoid using products with unknown storage or usage conditions on your face or body. We sincerely urge you to be cautious.